Who needs to know ‘What,’ ‘When,’ and ‘How’ to tell them The Challenge There are many challenges to providing and maintaining cybersecurity in today’s connected world. While product developers increasingly consider security as they design and build products, they may not always communicate critical cybersecurity information about their connected products. Information gaps present a challenge to stakeholders—especially customers—who have limited insight into the security processes, functions and features that protect connected products, components, and services. Effective communication is the